Your privacy matters to us. This Privacy Policy explains exactly what personal data pg77 collects, why we collect it, how it is stored and protected, and the rights you hold over your own information as a player on our platform.
Before reading the full policy, here are the six core commitments that define pg77's approach to data privacy. These are not aspirations — they are operational standards enforced across every system and team.
All data transmitted between your device and pg77's servers is protected by TLS 1.3 encryption. Sensitive fields — passwords, bank account numbers — are encrypted at rest using AES-256 and are never stored in plaintext.
pg77 collects only the personal data that is strictly necessary to operate the platform, verify player identity (KYC), process transactions in IDR, and comply with applicable regulatory obligations. We do not collect data speculatively.
pg77 does not sell, rent, or barter your personal data to any third-party marketer, data broker, or advertising network. Your information is used solely to deliver the services you have signed up for.
Every category of data we collect is documented in this policy alongside the specific legal basis and operational purpose. You will never find pg77 using your data for an undisclosed purpose.
Players have the right to access, correct, export, and request deletion of their personal data. Requests submitted to our support team are processed within thirty (30) calendar days without charge.
Marketing and promotional communications are strictly opt-in. You may withdraw your consent and unsubscribe from all marketing messages at any time through your Account settings or by contacting our support team.
pg77 ("we", "us", "our", or "the Platform") is an internationally operated online betting and gaming platform serving English-preference players across Indonesia. We are committed to handling all personal data entrusted to us with transparency, care, and full respect for individual privacy rights.
This Privacy Policy applies to all personal data collected from individuals ("Players", "you", "your") who visit, register on, or interact with the pg77 platform at https://pg77.beer, including all sub-pages, mobile-optimised interfaces, and any associated customer service channels.
This policy should be read together with the pg77 Terms & Conditions, which govern the overall use of the platform. Defined terms used but not defined in this policy carry the meanings assigned in the Terms & Conditions.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable individual — including name, email address, Indonesian national ID number, phone number, IP address, device identifiers, and financial account details. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction. |
| "Data Controller" | pg77 — the entity that determines the purposes and means of processing personal data collected through the platform. |
| "Data Processor" | Any third-party service provider that processes personal data on pg77's behalf and under pg77's documented instructions (e.g., payment gateways, KYC verification providers). |
| "KTP" | Kartu Tanda Penduduk — the Indonesian national identity card, the primary identity document used for KYC verification on pg77. |
| "IDR" / "Rp" | Indonesian Rupiah — the sole currency in which all player balances and transactions on pg77 are denominated. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of the Player's agreement to the processing of their personal data for a stated purpose. |
pg77 collects personal data across several categories. The specific data collected depends on how you interact with the platform:
When you create an account on pg77, we collect: full legal name, date of birth, email address, Indonesian mobile number, username, and a hashed password. This information is required to establish and maintain your account.
To comply with anti-money-laundering obligations and to confirm player eligibility, we collect: a copy of your KTP (Indonesian national identity card), a selfie photograph holding the KTP, and proof of payment account ownership. This data is collected at the point of withdrawal or at pg77's discretion during account review.
To process deposits and withdrawals in IDR, we collect: Indonesian bank account details (bank name, account number, account holder name) for banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and Bank Danamon; and e-wallet account details for OVO, DANA, GoPay, ShopeePay, and LinkAja. We do not store full debit or credit card numbers on our servers.
We maintain records of all deposits, withdrawals, bonus credits, wagers placed (including sports bets, live casino sessions, togel (Indonesia's traditional numbers-prediction lottery) draws entered, and slot game rounds), bet outcomes, and account balance changes. This data is required for financial reconciliation, dispute resolution, and responsible gaming monitoring.
When you access pg77, our servers automatically log: IP address, browser type and version, operating system, device type (mobile/tablet/desktop), screen resolution, referring URL, pages visited, time on site, and session duration. This data helps us maintain platform security, detect fraud, and optimise the user experience.
If you contact pg77 via email, live chat, or other support channels, we retain records of those communications — including message content, timestamps, and any attachments — to resolve your query and to maintain a service history for your account.
With your explicit consent, we record your marketing preferences and communication channel preferences (email, SMS). These preferences are stored so that we send promotional content only to Players who have opted in.
pg77 collects personal data through the following means:
pg77 processes personal data only where a valid legal basis exists. The applicable legal bases are:
| Legal Basis | Processing Activities Covered |
|---|---|
| Contractual Necessity | Account creation, identity verification, deposit and withdrawal processing, game operation, bonus administration, and customer support — all necessary to deliver the services you have contracted for. |
| Legal Obligation | KYC/AML compliance, fraud investigation, regulatory reporting, and retention of financial records as required by applicable law. |
| Legitimate Interests | Platform security monitoring, fraud detection, abuse prevention, technical performance analytics, and responsible gaming oversight — where these interests are not overridden by your privacy rights. |
| Consent | Marketing communications (email and SMS), non-essential cookies, and any processing activity for which pg77 has explicitly requested and received your opt-in agreement. |
pg77 uses the personal data we collect for the following specific purposes:
7.1 Principle of Minimal Disclosure. pg77 shares personal data with third parties only where strictly necessary to deliver the platform's services or to comply with a legal obligation. We do not sell, rent, or otherwise transfer your personal data for third-party commercial purposes.
7.2 Authorised Third-Party Recipients. The following categories of third-party recipients may receive your personal data under binding data-processing agreements with pg77:
7.3 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of substantially all of pg77's assets, personal data held by pg77 may be transferred to the successor entity as part of that transaction. Players will be notified of any such transfer and its implications for their data.
8.1 What Are Cookies. Cookies are small text files placed on your device when you visit a website. pg77 uses cookies and similar tracking technologies (pixel tags, local storage) to operate essential platform functions and — with your consent — to analyse usage patterns.
8.2 Categories of Cookies Used by pg77:
| Category | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session management, login state, CSRF protection, load balancing. Without these cookies the platform cannot function. | No — always active |
| Functional | Remembering your language preference, display settings, and last-visited game category. | Yes |
| Analytics | Aggregated, anonymised data on page views, click paths, session duration, and device type — used to improve platform performance. | Yes |
| Security & Fraud | Device fingerprinting and behavioural signals used to detect bot activity, account takeover attempts, and multi-accounting. | No — legitimate interest |
8.3 Managing Cookies. You may adjust your browser settings to block or delete cookies at any time. Note that disabling strictly necessary cookies will impair your ability to log in and use core platform features. Consent for optional cookies may also be managed through your Account preferences.
9.1 Retention Principle. pg77 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once data is no longer needed for its original purpose and no legal retention obligation applies, it is securely deleted or anonymised.
9.2 Retention Periods. The following indicative retention periods apply:
10.1 pg77 implements a multi-layered security architecture to protect personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our key technical and organisational measures include:
10.2 Data Breach Response. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pg77 will notify affected Players without undue delay once the breach has been confirmed and the scope assessed. Notification will be issued to the email address registered to your account.
As a player on pg77, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within thirty (30) calendar days of receiving a verifiable request.
Request a copy of all personal data pg77 holds about you, along with information about how it is being processed.
Ask us to correct any inaccurate or incomplete personal data held in your account record.
Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations.
Ask us to restrict processing of your data while a dispute regarding its accuracy or our legal basis is being resolved.
Receive your personal data in a structured, machine-readable format for transfer to another service provider.
Object to processing based on legitimate interests, including profiling for responsible gaming purposes, unless compelling grounds override your objection.
Withdraw any consent you have previously given (e.g., for marketing emails) at any time without affecting the lawfulness of prior processing.
Request human review of any automated decision that significantly affects your account or access to our services.
12.1 pg77 is strictly an adults-only platform. Access and registration are limited to individuals who are at least 21 years of age. pg77 does not knowingly collect or process personal data from individuals under 21.
12.2 Where pg77 discovers — through KYC review or other means — that an account has been registered by a person under 21, all personal data associated with that account will be promptly deleted, the account will be permanently closed, and any funds deposited will be refunded to the originating payment method after deducting any winnings derived during the period of underage use.
12.3 If you are a parent or guardian and believe that a minor in your care has registered on pg77 and provided personal data, please contact us immediately at [email protected] so that we can take prompt remedial action.
13.1 pg77 is an internationally operated platform. Personal data collected from Indonesian players may be transferred to and processed on servers located outside Indonesia, including in jurisdictions that may apply different data protection standards.
13.2 Where such transfers occur, pg77 ensures that appropriate safeguards are in place. These safeguards may include: contractual clauses requiring the recipient to apply equivalent data protection standards; binding corporate rules; or transfers to jurisdictions recognised as providing an adequate level of protection.
13.3 By creating an account on pg77 and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to pg77's international infrastructure for the purposes described in this policy.
14.1 pg77 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. The "Last Updated" date at the top of this page will be revised accordingly.
14.2 Where a material change is made — for example, a new category of data is collected or a new third-party processor is engaged — pg77 will provide advance notice by email to the address registered to your account at least seven (7) days before the change takes effect.
14.3 Your continued use of the platform following the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not accept the revised terms, you should cease using the platform and may request account closure and data deletion in accordance with Clause 11.
For any privacy-related query, data subject rights request, or concern about how pg77 handles your personal data, please reach our dedicated privacy support channel:
Privacy Inquiries: [email protected]
Response Time: Within 30 calendar days of a verifiable request
Languages Supported: English and Bahasa Indonesia
Support Hours: 24/7 — WIB peak staffing 08:00–22:00 (UTC+7)
When submitting a data subject rights request, please include your registered account email address and a brief description of your request so that we can verify your identity and respond efficiently. pg77 will never charge a fee for processing a legitimate privacy rights request.
Our FAQ covers common questions about accounts, deposits, withdrawals, bonuses, and security. You can also review our full Terms & Conditions or visit our Responsible Gaming page for player-protection tools and self-exclusion options.
Adults only (21+) | Play Responsibly | pg77 is an internationally operated platform